Terms of use

These terms cover Shop, related APIs, and B2B services for dry-install building materials. The service is for businesses and professional buyers; consumer withdrawal and similar consumer-protection rules do not generally apply. The platform provides information matching and AI drafts; it does not manufacture products or replace the manufacturer’s sales responsibility.

Orders and commercial documents: standard and custom orders follow platform status rules. Catalogue prices and AI drafts are not binding offers. Quotes, proforma invoices (PI), and schemes become binding only after human approval and authorised sending. Custom engineering orders require mandatory human handling; AI must not invent pricing or autonomous solutions.

AI: outputs are drafts only. AI must not change prices, place orders, confirm payments, lock production, or disclose supplier costs. Unconfirmed inquiry fields cannot enter formal quote/PI/order paths. Customer-visible AI outputs include a human-confirmation notice.

Liability: product performance, safety, and CE/DoP obligations remain with the manufacturer/supplier named on certificates. The platform does not replace manufacturer declarations and does not warrant product compliance. To the extent permitted by law, liability for indirect loss or lost profits is limited to service fees already paid on the relevant order (except where mandatory law provides otherwise). Governing law and venue follow written commercial documents; failing that, Italian law and Italian courts (without prejudice to mandatory rules).